Wolf Repair in San Bernardino County

Box Appliance is a Premier Partner of Wolf, providing Factory Certified Service in San Bernardino County, California. We provide expert Wolf appliance repair and maintenance, both warranty and out-of-warranty, for all Wolf appliances throughout Southern California’s Inland Empire, including San Bernardino and Riverside Counties. 

Areas Serviced

Box Appliance provides expert Wolf appliance repairs within the following cities in San Bernardino County, California:

  • Click to see list of cities serviced
    Angelus Oaks
    Apple Valley
    Big Bear City
    Big Bear Lake
    Blue Jay
    Bryn Mawr
    Cedar Glen
    Cedarpines Park
    Chino Hills
    Forest Falls
    Fort Irwin
    Grand Terrace
    Green Valley Lake
    Joshua Tree
    Lake Arrowhead
    Loma Linda
    Lucerne Valley
    Lytle Creek
    Morongo Valley
    Mountain Pass
    Mt Baldy
    Newberry Springs
    Oro Grande
    Parker Dam
    Pinon Hills
    Rancho Cucamonga
    Running Springs
    San Bernardino
    Twentynine Palms
    Twin Peaks
    Yucca Valley

We also service Wolf appliance repairs in the following cities throughout Northern and Southern California:

San Francisco
San Jose
Monterey Bay
Santa Barbara
Los Angeles
Orange County
Riverside County
San Diego

In addition to Wolf appliance repairs, Box Appliance services Sub-Zero repairs and Cove repairs in San Bernardino County and each of the cities listed above. Schedule your appliance repair or maintenance online today.

San Bernardino County Contact:
Phone: 888-782-9653
Email: service@boxappliance.com
Fax: 858.496.4577

Servicing Wolf repairs throughout San Bernardino county:

Based on 388 Reviews
Simran R.
2024-06-05 17:39:32
The experience was really wonderful Casey came in and explained everything to me, helped me in everything I needed to know and explained everything in great...read more
Angie W.
2024-06-03 15:43:58
Great service and their way of communicating is wonderful. Andrew is an expert with SUB-ZEROs.You'll know how many service calls are before you with the...read more
Trung L.
2024-05-06 12:00:34
Anthony and Mike came over to service our Sub-Zero fridge. These guys were amazing. Both really nice and proficient at their jobs. They were very...read more
Julie H.
2024-05-02 09:54:44
I can't speak highly enough of Box Appliance. Scheduling was prompt and easy, and technician Michael was friendly, thorough and capable. He had to come out...read more
Ron R.
2024-04-17 14:19:06
If you purchase a quality appliance, you'll only want a quality company to service it, that's why I have Box Appliance service my appliance annually and it...read more
Jeff L.
2024-04-12 12:12:00
Excellent response, timely and efficient.... Have always been happy with Box.Considerate staff, Knowledgeable and informative, with tips that have helped...read more
Nancy F.
2024-04-01 09:56:31
I called Box Appliance for a Sub Zero maintenance and I was greeted with Tiffany the CSR. She was kind, efficient and was able to book my appointment with...read more
Jocelyn S.
2024-03-31 16:56:39
The simmer function on my Wolf cooktop was working very unevenly on most of my burners. Jon came and quickly diagnosed the issue. He then swapped out the...read more
Linda P.
2024-03-22 08:22:42
Cody is very knowledgeable and very professional. He provided us an explanation of what causing the problem and how to prevent it.read more
Craig S.
2024-03-20 19:04:35
The technician was totally awesome. He kept going at it to make sure the job was done. He was friendly intuitive. I wish he was in the neighborhood of our...read more
John L.
2024-03-14 15:47:58
I had an issue with a recently installed Wolf Oven. After a few weeks of use we noticed that the oven door was out of alignment. We contacted the installer...read more
Michelle P.
2024-03-11 11:24:25
Great service all around. It started from the friendly call to Box Appliance with the customer service rep named Tiffany. She was very friendly and...read more
Anna O.
2024-02-27 15:49:10
Box Appliance's technician, Luis was extremely professional. He put booties on shoes and he made sure the my floor was covered so that there was no damage...read more
Jen J.
2024-02-27 10:17:15
Box Appliance's technician Tony is an incredible professional who has always gone above and beyond to help repair our appliances. We have been very...read more
Rafael G.
2024-02-26 14:23:37
Box Appliance is right on. They follow up with you, tell you where your service man is along the way. I've been working with Brandon and I've never had a...read more
Steve O.
2024-02-21 09:33:36
I had a warranty repair on my Subzero Refrigerator. Communication was excellent. The arrival tracker showed exactly where the repair truck was and exactly...read more
Bob P.
2024-02-20 14:11:45
Ben is an excellent technician. He is friendly, explains what he is doing, and always gives me a synopsis of the results.read more
Cynthia G.
2024-02-19 21:04:25
Tony. my technician, was knowledgeable and efficient, with great problem solving skills. highly recommend
Mike M.
2024-02-14 13:22:03
The technician Thomas was great. Very though and helpful. Would definitely use them again.
Mike O.
2024-02-13 13:18:38
I had a firmware issue with my Subzero fridge. John came out, fixed it quickly, helped me get the app on my phone to work. Super nice guy. Great service all...read more
Donna D.
2024-02-12 12:33:39
Box applioance serviced my Wolf downdraft. It took a few visits to diagnose and order the correct parts but they were determined to accomodate my needs and...read more
Sangita P.
2024-02-12 11:21:58
Technician name Robbie - very professional, knowledgeable. All our issues been resolved in short time. Great service!
Natalie R.
2024-02-12 10:40:10
Box Appliance is all the way! Such a blessing to work with a company that knows their products. Today I met Brandon who serviced my WOLF/Subzero appliances...read more
Nancy B.
2024-02-09 14:10:06
I can't say enough about the two service professionals, Marquez and Aaron, who came to repair our Subzero. They were courteous, efficient, and had...read more
Matt Z.
2024-02-01 12:53:11
Subzero began to malfunction, Box was able to come out the next day. Software error quickly identified and resolved.Great work by Santiago.Appreciate...read more
Liz And Ryan H.
2024-01-31 08:39:46
I've had them clean and maintain our fridge for the last 10 years and they are always courteous, on time and honest. I've never paid a penny more than the...read more
Jim Y.
2024-01-23 09:36:57
Excellent service from Bryant. Quick to diagnose and fixed the issue. Very professional service. Box does it right, everything is tracked and done properly.read more
Edward S.
2024-01-18 12:49:22
Outstanding in every way. professionally and efficient. I've had experience with several appliance service companies and none compare favorably with Box....read more
Amy J.
2024-01-17 15:04:08
Box Appliance in an excellent service company. Scheduling was seamless and the correspondence with email and text the day of the visit was user easy. Good...read more
Amy L.
2024-01-04 08:58:07
Great service and honest evaluation of my Appliance! I especially recommend Phil who was able to identify the problem with my oven.read more
Nancy C.
2023-12-31 09:11:17
I waited a month for an appointment, but it wasn't an emergency (I assume they handle those quickly!). The knowledgeable technician succeeded in making an...read more
Coco H.
2023-12-28 14:44:25
We've always had great experience with Box Appliance. They have helped with installation and repair with our subzero refrigerator and wolf appliances....read more
Roubina H.
2023-12-26 13:01:46
Excellent and reliable service. Very knowledgeable about the product. Honoring the manufacturer's warranty.
Wanda A.
2023-12-23 17:06:38
I had a good experience with box Appliance, Me tech was punctual, he even text me 30 minutes before arriving, showing excellent organization.Box...read more
Barbie D.
2023-12-20 13:29:44
I only have good things to say about this company. So proactive and timely. From the beginning to the kept us up to date on time.read more
Deborah S.
2023-12-19 07:43:45
Box Appliance provides efficient customer service for scheduling an in-home appointment. George, the Wolf tech, called ahead of his arrival to let me know...read more
Jen B.
2023-12-18 19:04:06
Excellent service provided. Very friendly and knowledgeable. Will definitely use them in the future.
Wendy D.
2023-12-13 13:48:35
Customer service and repair 5 star. Will never use anyone else. This company diagnosed the problem and fixed it ; without over pricing , and trying to sell...read more
Monika H.
2023-11-30 12:27:15
Thank you for the Great support and prompt response kudos to box appliance teamVery professional and provided good notification status via sms and emailread more
W T.
2023-11-29 08:55:56
Phil the technician is great. Super helpful in addressing the issue with our gas range. He is also very friendly and gave some good advice. Thank you!read more
Grant T.
2023-11-24 18:22:05
The Box Appliance people are friendly, knowledgeable and responsive. I have had them out several times to work on various appliances and they get the job...read more
Nasrin N.
2023-11-21 15:56:20
Professional, on time, fixed our problem and Jack answered all our questions with patience. he also showed us the gourmet setting on our oven.Thanks for an...read more
Michael C.
2023-11-17 11:44:40
The process of with Box Appliance has been great from start to finish. From the first call where Jenny quickly identified us and set up an appointment to...read more
Cennethe C.
2023-11-10 08:31:27
-on time-polite-efficient: had pats with him, clean work space,ladder, brushes, etc were his own equipment-informative regarding my exact appliance5...read more
Debra M.
2023-11-09 14:26:10
First of all these guys know exactly what they're doing.They themselves appreciate the value of Wolf, Subzero and Cove as much as we do and their response...read more
Andy A.
2023-11-07 12:12:01
My service technician was great he found two issues with my Fridge & fixed them quickly. He was very nice & very knowledgeable, he is an asset to your company.read more
Dan F.
2023-11-04 12:46:46
Box Appliance is an authorized representative for SubZero which already indicates the high standard they hold themselves to. Our experience could not have...read more
Melinda M.
2023-11-02 10:00:07
Box Appliance is the only.local provider of service for Wolf and Sub Zero appliances. I tried other companies who could provide service sooner, but they...read more
David L.
2023-10-30 10:25:27
Jaime arrived at the house today. On time and knowledgable about what we needed. He quickly evaluated the issues and solved the problems we had called in...read more
Jun G.
2023-10-25 19:38:52
Appointment was between 3 and 6 but Robbie the technician called me at 1:20 to tell me he can come by early. I told him I was on my way to LAX to pick up my...read more
R C H.
2023-10-24 09:45:12
I had an error on my refrigerator. Box had already diagnosed it remotely and came with the tools to fix it quickly. The technician explained everything that...read more
Ron M.
2023-10-23 15:22:14
An A+ for BOX APPLIANCE.The appointment communication, updates and all very helpful!Thank you Jenny.Vince, the technician, is outstanding. Neat, clean,...read more
Sean M.
2023-10-20 09:55:11
Kyle provided excellent service and fixed my refrigerator's issue quickly!I would recommend Box Appliance to anyone who values great customer serviceread more
Morgan K.
2023-10-18 15:05:56
I had a Wolf burner that had a faulty pilot....it kept clicking which drove me crazy every time I used it to cook. I called Box Appliance for help and my...read more
Jasmin S.
2023-10-16 10:28:06
first time using Box Appliance. This company is very professional and has skilled technicians. George immediately recognized the problem, ordered the part...read more
Annamarie M.
2023-10-13 10:05:29
Phil was amazing in fixing both refrigerator and freezer sub zero systems. He was quick, clean and thorough. He knew exactly the problem with both units. I...read more
Leslie T.
2023-10-06 10:13:11
They are busy, but they do their best to accommodate you. The most impressive thing was their communication and the incredibly knowledgeable and...read more
Joan L.
2023-08-17 18:58:28
They were knowledgeable,very through,and careful.Explained the need for yearly mantaince
William T.
2023-08-16 10:28:15
They canceled on me after we set an appointment... and then scheduled my appointment a month away?Doesn't quite seem right to me.read more
Margo M.
2023-08-16 09:53:33
Excellent service, very professional and knowledgeable service. Scheduling an appointment with Box appliance was very easy, they sent reminders and texted...read more
T K.
2023-08-07 18:18:44
They are the BEST !!! SO GLAD TO GIND A HONEST BUSINESS! This is how great they are ! Let me tell you a story Wilshire appliances use to be authorized...read more
David S.
2023-07-13 11:16:02
The Box Appliance technician with efficient, respectful of our home, punctual, and very helpful, answering other questions related to my Wolf and Subzero...read more
Anthony Z.
2023-04-19 13:09:02
This is the first time I've used Box Appliance and I couldn't be more happy with the services. When I first scheduled for service we got a response...read more
Toni M.
2023-04-19 11:58:57
Box appliance is so professional, knowledgeable, kind, responsive, clean, accommodating. From the scheduling to the service team I s outstanding. Highly...read more
Blair K.
2023-04-14 09:08:36
My subzero was leaking water because the some of the lines were getting frozen over. Long story short I had 3 technicians come, and was unhappy with their...read more
Carrie U.
2023-03-06 10:11:13
Box appliance just saved us $10,000! Aaron just came to repair our Subzero refrigerator, whom Lerman Appliance already came out twice to fix and was telling...read more
Denise S.
2023-03-02 19:24:39
I'm very picky and I don't give compliments very easily except for today to Cody from Box appliances. Very impressed with his knowledge is willingness and...read more
angela p.
2023-03-02 10:40:11
GREAT SERVICE! Santiago and another gentlemen(sorry, forgot his name) came and not only finished and explained thoroughly what was done but went beyond and...read more
Gayle W.
2023-02-23 10:04:09
Anthony, our tech, was on time, knowledgeable about our Wolf range problem. He explained everything and did the necessary repair.read more
Robert A.
2023-02-23 05:56:16
Great service and knowledge, Santiago and his team were very professional and explained in detail what I needed. Will definitely use them again!read more
Kristen K.
2023-02-06 17:34:49
In addition to fixing my Sub Zero freezer, the technicians also give me some tips on how to use my new appliances.
Lisa O.
2023-01-17 13:38:44
Box appliance came out today because I was having some issues with my burners igniting, but still ticking away. Jesse, the technician sent, knew right away...read more
andy i.
2023-01-10 11:05:32
I've used Box Appliance for service on our Sub Zero refrigerator and wine refrigerator. They communicated very well with me; they arrived on time and...read more
Lindy G.
2023-01-02 14:28:39
I would highly recommend Box Appliance. Our Sub-Zero was making a noise and the technician found and solved the problem. I found the company to be...read more
Eileen T.
2022-12-13 10:53:07
Excellent customer service. Very knowledgeable about about wolf/subzero products. Showed up on schedule, effected the repair promptly and were very neat...read more
Dalia V.
2022-12-09 16:36:35
It was a very professional service call. The technician provided us with the details and costs of what the work required to repair our appliance. He was...read more
Pertti J.
2022-10-26 15:03:54
Box Appliance is very professional for every matter relating to the service They keep you informed throughout the process from order to service visit. You...read more
Lee N.
2022-10-25 10:29:09
I am a Builder/Designer and need Box often because of the volume purchased of appliances yearly. Since I put in new appliances at each jobsite, typically...read more
Marina C.
2022-10-24 20:00:05
Technician Jack is very professional and efficient in performing the repair work. He is punctual, arriving on time and taking his time in cleaning up after...read more
Lola B.
2022-10-11 10:31:57
The service was fantastic! The follow-up was amazing--I knew exactly when the technician would arrive. He was courteous, polite and very efficient. I was...read more
Bela K.
2022-10-05 13:44:34
During our 60 years of marriage, this was the best organized and the most professional appliance service experience we ever had. Brian was excellent and a...read more
Sue W.
2022-09-27 11:26:16
We had Aaron for our Sub-Zero refrigerator maintenance this morning. Aaron was very friendly and thorough. We are happy with his service and highly...read more
Marc S.
2022-09-21 15:42:04
Great service. Phil our service representative is terrific. He identified our problem, replaced the part and we were up and running in less then an hour....read more
Yelp M.
2022-09-21 13:13:34
Service tech Jack was friendly and knowledgeable. Other than having to wait a while for an appointment time, which seems to be the new normal, great service!read more
Sheila B.
2022-09-17 10:11:36
great service! Jesse is the best technician. we never use anyone else for our Sub Zero service
kimberly g.
2022-09-01 17:10:31
My technition, Aaron was courteous and meticulous with my appliance!Problem quickly rectified!Thank you!
Karen B.
2022-08-31 10:55:58
The best! Luis is so professional & knowledgeable. He is quick in servicing the problem and more importantly, he fixed the problem.read more
Michael K.
2022-08-30 15:29:25
Simply speaking - the best! Anthony was the repair technician. He clearly knew exactly what the problem was as soon as he laid eyes on the refrigerator. He...read more
Mike R.
2022-08-29 16:00:50
I was really happy with the service I received from Box Appliance! Here is the response I sent directly to them-5+!!!! Anthony got here early. He was...read more
Mel A.
2022-07-30 09:21:43
I have an eight-year-old wolf double oven gas range. I was told by my home warranty company that because they thought the burner can't be replaced I needed...read more
Mj R.
2022-07-27 15:08:41
Excellent professionalism as usual from BOX APPLIANCES. Arrived on time within a 3 hour window. Efficient and thorough servicing of our sub zero...read more
Ali S.
2022-07-26 09:22:05
Excellent communication to schedule service, professional and knowledgeable technicians. Showed up on time and finished the job in a timely manner.Will...read more
Frank F.
2022-07-15 10:21:47
Great experience with Oscar the technician, honest nice man. Unfortunately, he recommended replacing our SubZero, which are super hard to find right now so...read more
Joel S.
2022-07-08 12:03:25
We inherited a very old sub zero refrigerator when we moved in several years ago. When we started having problems we used the Box Appliance sticker inside...read more
Linda D.
2022-07-06 21:26:24
Box Appliance is the absolute best and only way to go for Subzero, Wolf, Viking, etc. They are responsive, always go the extra mile and are authorized...read more
Shalini V.
2022-07-06 16:05:29
Excellent service, Brian is absolute professional and great at his job. Glad we got the issue fixed by the professional.
Melody C.
2022-06-29 22:19:30
I called Box with an urgent situation this morning. Our sub zero refrigerator was making beeping noises, door error and completely stopped working...read more
Peggy O.
2022-06-27 18:13:41
My technician Santiago was professional and answered all my questions about the installation and repair. I appreciated his patience.read more
C S.
2022-06-23 11:42:52
They were right on time. Very informative of everything they were doing. Quick and clean. Great services. Thank you !!Chrisread more
Chris R.
2022-06-21 13:27:33
Professional, great service and reliable! I have been using Box Appliance for almost 15 years and have never had an issue.read more
Karen B.
2022-06-11 13:40:27
Aaron had excellent customer service on our refrigerator. Really appreciated his professional system and the way he explained everything so thoroughly and...read more
Donna B.
2022-06-04 11:11:19
I have always used Box Appliance to service my Sub-zero! This time I had a cooling problem with the freezer and was worried my frozen food would melt!...read more
Nita T.
2022-05-06 11:39:14
Victor Donez is a first class, professional, courteous, careful and competent technician who knows wolf appliances. I have been using them for 10 years and...read more
Linette P.
2022-04-28 12:41:15
We have used Box Appliance many times over the years for our SubZero. We recently purchased a Cove Dishwasher and it quit working after about 18 months. Box...read more
Angie W.
2022-04-25 13:40:24
Their service from the first call to the tech coming out was wonderful.We knew where Jessie was and what he looked like from the first time that was given...read more
Yvette M.
2022-04-15 18:22:57
Ernie and team were amazing! Went above and beyond to take care of my freezer. Cleaned up and left it working. Super easy!! Thank you so much.read more
Al G.
2022-04-15 16:01:54
John, our technician was very through and respectful of our house. I highly recommend Box Appliance.
Debra T.
2022-04-11 17:31:08
What an amazing job Angel did on our freezer!! He was also very friendly and answered all my question!!!Thank You If I ever need help I will call agai!!read more
Bob H.
2022-04-05 10:23:26
I love SantiagoHe is what all technicians should be like.On time, clean worker, friendly, knows what he is doing. He then explains what went wrong and...read more
Kim H.
2022-03-31 15:14:44
Box Appliances was great to work with! Phil was my technician and he was in and out, repaired my Wolf microwave and Subzero refrigerator in no time....read more
Diana D.
2022-02-08 11:57:55
Could not be happier with the service that Box Appliance provided today, I had a nightmare dishwasher issue! These guys are honest, sharp, and very...read more
S T.
2022-01-12 22:25:09
So thankful Box Appliance came out to look at my oven. After 3 years it's FINALLY fixed! I'm been having issues with my WOLF range for years and nobody has...read more
Jeannine S.
2022-01-07 09:47:51
Box Appliance was able to schedule my service with 3 days of my call. The technician who came at the appointed time was very professional and explained...read more
Inez F.
2022-01-07 09:28:28
Technician (Brian) arrived on time and was extremely knowledgeable. He explained how the oven worked and important facts I should know. I would highly...read more
Sheldon K.
2022-01-06 15:43:21
Luis with Box Appliance arrived earlier than the scheduled appointment . The notifications confirming the appointment date and time as well as confirmations...read more
Carolyn H.
2022-01-04 09:03:41
I wish all my appliances were sub zero wolf so I could have Box appliance take care of everything.They always are understanding of my work schedule and...read more
Dawei Z.
2021-12-28 20:35:56
I have a wolf ventilation hood that needed to change blower after only 3+ years. I communicated that with the customer care rep from Box appliance and they...read more
Sacha A.
2021-12-27 14:32:30
Box Appliance is awesome ... super responsive, great communication, friendly and professional. Highly recommend.
Eren M.
2021-12-22 08:44:09
Excellent service!Excellent technician!! Thanks Ernie!
Neville B.
2021-12-17 08:52:18
The Technician who replaced the ice maker was first class in every respect. Brilliant service would recommend to anyone.
Justin L.
2021-12-15 11:10:45
Great service from Box Appliance today. They texted when the service technician was expected to arrive and when he arrived. Oscar was our technician- he...read more
Ron Z.
2021-12-14 15:58:05
What a breath of fresh air schedule was as described updates leading up to the day of my service and on the day of service several updates to let me know...read more
Malinee ..
2021-12-09 10:58:16
Ernie is the best! On time, Knowledgeable and good at his job. I was hoping not to have him come back so soon with the same issue within 8 months but it's...read more
Lisa A.
2021-12-08 15:32:47
I was looking for a good appliance service for my Subzero refrigerator. After some research I found Box Appliance while surfing the internet. Their reviews...read more
Rosalyn K.
2021-11-29 14:55:54
Luis the service tech is terrific. He represents your company well. He is considerate by wearing a mask and also booties, which we very much appreciate . He...read more
William D.
2021-11-29 13:04:13
The repairman from Box Appliance, Jon, who handled the replacement of a part for our dishwasher, was friendly and personable, and he definitely seemed to...read more
Rick B.
2021-11-19 16:36:09
It has been a pleasure working with the Box company... considering all company's to work with Box is the best.On time and will not leave until the job is...read more
Don D.
2021-11-19 11:53:36
Very knowledgeable technicians.Most recently fixed problem with freezer door not shutting correctly and frost building up. I have a 27 year old Subzero!read more
Jeff W.
2021-11-16 12:31:21
Jenny kept me informed with my appointment and my tech (Jon) was very professional and definitely knew what he was doing when making repairs to my Wolf...read more
Michael T.
2021-11-12 10:57:39
Been using their services for my Sub-Zero and Wolf appliances for years. Excellent service, very thorough, and always professional. Luis, specifically, has...read more
Neil M.
2021-11-08 10:14:51
After a dreadful experience with a GE Monogram refrigerator that turned out to be a frankenstein of parts from different appliance manufacturers, we decided...read more
Susan B.
2021-11-05 07:27:25
The technician was wonderful! He was on time, professional, and understood the problem. I only wish whoever took the service call had understood the...read more
Kelly W.
2021-11-03 13:15:17
Ernie was very efficient and professional. He was very pleasant and knew exactly what he was doing! He wasted no time in fixing my Sub Zero. I would...read more
Noelle K.
2021-10-28 15:31:55
They were on time in fact early. installed the stove top quickly and efficiently.
Joanne T.
2021-10-27 13:06:22
Ben is always so knowledgeable with our subzero and wolf products and I will ONLY use their services. Always goes above and beyond!read more
Wolf S.
2021-10-26 15:23:16
It's never fun to have a major appliance like a fridge breaking down but the great team at Box Appliance makes sure you are taken care of as fast as...read more
Linda M.
2021-10-22 14:34:44
Great customer service. The service technician was very friendly, thorough & professional.
David F.
2021-10-21 20:49:58
These guys are the real deal. Because their techs are so knowledgeable about their products, they get things done in much less time than anyone else, but...read more
Gail Y.
2021-10-21 19:18:37
I was leaving on a trip Friday morning and on Wednesday afternoon my Subzero refrigerator went dead. I was in a complete panic. I called Box Appliance, whom...read more
Tena C.
2021-10-20 09:23:09
We were having an issue with our Wolf range. I called Wolf and they connected me with Box Appliance. I called them, and they were so helpful! The...read more
Beth T.
2021-10-19 11:57:00
Jesse was very personable & followed all the COVID protocols. We felt quite confident in his abilities.
Raymond W.
2021-10-18 18:54:22
Raymond W. Newport Beach. 10/18/21I give Box Appliance "high five" for its service. Phil Arias (technician) came in this morning replacing the...read more
James N.
2021-09-29 17:02:42
I called for help with a stuck ice box on our SubZero freezer. Spoke with AJ who e-mailed me some troubleshooting specs that worked. No need for a service...read more
Sharon M.
2021-09-22 19:33:01
Finding appliance was easy, sales - Kerry - was friendly & efficient. Prices were great, delivery was fast, 3 days when i wanted it delivered. Delivery men...read more
Susanne D.
2021-09-20 08:54:59
We had the opportunity to meet Ernie Hilton after struggling with the filter for our ice maker on our 4 year old Sub Zero Fridge he was a pleasure to meet...read more
Mark D.
2021-07-01 16:28:48
Everyone that I spoke to was very professional, a truly AWESOME company! After being ripped off by an independent appliance repair company, the fridge...read more
Steve W.
2021-05-14 09:09:57
We've been using these folks for over a decade and Ernie has always been our go to guy. There isn't much about appliances this guy doesn't know. And if he...read more
Gern B.
2021-04-24 07:57:51
I am super happy with Box Appliance. Friendly office staff, setting up the appointment and then the notification the day before on the service windows....read more
A F.
2021-02-18 16:16:39
Larki C.
2021-02-14 16:57:48
Ben, the service tech and the staff that made the appointment and followed up were all very professional, courteous and thorough. I would buy another...read more
Keith G.
2021-01-15 16:41:36
Box Appliance came out today to fix my Wolf microwave and were very professional. The technician, Jesse, arrived on time, was efficient and fixed the...read more
T R.
2021-01-04 20:15:56
We have used Box Appliance multiple times. They are great to deal with. Their employees are well trained and honest. I highly recommend them Be warned...read more
Robin M.
2020-12-10 14:58:42
I had to call Box Appaliance a few times recently to have my 6 year old Wolf Range and Sub zero fridge serviced. Phil was my service tech on both calls and...read more
Hildy F.
2020-10-07 13:31:31
Thank you Box Appliance and Rommel who continue to provide AMAZING service during a challenging time! If you need any appliance fixed please use BOX...they...read more
Laura D.
2020-09-21 10:32:13
Our 10 year old Sub Zero refrigerator's ice maker went on the fritz. We called Box Appliance and they sent out Ruben, who is an excellent technician. He...read more
Chrisi H.
2020-09-16 14:49:37
We had them out to service multiple appliances, ZubZero, Wolf oven and BBQ. Our Customer Service Representative, Andrew (A.J.) Reis was outstanding along...read more
Tondra M.
2020-08-24 12:37:16
This company is amazing! The customer service and care for my home and appliances is top-notch! I highly recommend them!! Thanks, Victor!read more
Alex Y.
2020-07-22 15:28:55
Outstanding company. Have used them on my various Sub-Zero refrigerators with great success. Always professional, always knowledgeable technicians. Today...read more
Victor G.
2020-06-30 08:48:30
Anytime I need my SubZero or Wolf appliances serviced I know I can always count on Box Appliance. The service tech for the Clairemont Mesa West area is...read more
K A.
2020-06-18 11:44:46
Great service. Another repair company told me I needed a new pump for my dishwasher. Box however came by, cleaned the filter and got it working without...read more
Tom L.
2020-06-15 22:03:55
We had a problem with our Sub Zero fridge and required service quickly. I placed a call into Box Appliance service and they scheduled a repair time same...read more
Art M.
2020-06-02 12:03:43
I service my Sub Zero refrigerators yearly over the past 10 years and they are great. They never over charge and they are extremely efficient.Highly...read more
Bob M.
2020-06-01 14:51:17
We have used Box Appliance twice in the last few years to service our Sub Zero refrigerator and wine cooler. They showed up on time, were very professional...read more
Michael S.
2019-09-25 09:24:48
Phil Arias came out and fixed our Sub Zero freezer first, very nice and friendly. He did not have the part, so had to come back two days later to replace...read more
David B.
2019-09-13 10:09:35
Technician Martin S. was patient, helpful and nice.
Karen B.
2019-09-07 12:40:08
I called SubZero this week for we were experiencing an issue we've had before with a clogged tube beneath the refrigerator drawer. They went through the...read more
Julie B.
2019-06-21 15:09:25
I cannot say enough kind words about this company. A helpful and knowledgeable person answers the phone first of all. From that moment on it is nothing but...read more
Ken W.
2019-04-18 12:55:40
We remodeled our kitchen a year and a half ago, and replaced all the appliances with high end products. We had some issues with our Wolf Range and recently...read more
Kenneth K.
2019-03-21 09:47:43
Had an excellent experience with Box Appliance Service. Our Wolf microwave stopped working. This is actually the second time this happened. The first...read more
Julie S.
2019-03-15 12:03:11
These are the only people to call. Beware of the scammers that "say" they are factory certified.. These are the only ones that truly are! We got scammed by...read more
G C.
2019-03-04 12:42:02
FANTASTIC SERVICEWe woke one Thursday morning to find our 25 year-old Sub Zero refrigerator was not working. At 9AM I called Box Appliance for service...read more
Caroline S.
2019-02-07 14:32:43
Phil is a great tech and did an awesome job repairing my sub zero. I give Phil 5 stars! The $450 per hour labor is over the top in my opinion. I paid 900...read more
Ron D.
2019-01-28 09:27:20
I have always received great service for my SubZero fridge/freezer from Box Appliance. But my repair visit last week was outstanding. Victor Donez went...read more
Derek L.
2019-01-18 08:00:00
I want to take a moment to say that Victor of box appliance came to my house to repair my 650 refrigerator very professional and very knowledgeable and I...read more
Clare C.
2018-12-14 18:16:52
My Sub-Zero freezer's refrigerant leaked out while I was having my kitchen remodeled. Imagine my dismay when we installed it the day before Thanksgiving and...read more
Carol H.
2018-11-05 14:30:59
So happy that Sal W. fixed my Sub-Zero ice maker line! Another company came first and did not know what they were doing - looking in wrong area! Sal fixed...read more
Kat H.
2018-10-30 16:35:59
After 3 months of being without my Sub Zero Freezer due to a home warranty issue, I wanted to give a great big Thank you to Sal of Box Appliance. My freezer...read more
Erin R.
2018-10-28 12:13:45
I wanted to take a moment and thank Jennifer and Sal at Box appliance for great customer service. There was a mix up in our appointment and we had to be...read more
Jason P.
2018-09-11 17:02:16
These guys are top knotch. We moved into a home recently and the Sub-Zero freezer had frozen over.....after trying to work with the crappy home warrantee...read more
Chris H.
2018-07-19 08:37:20
Wow! I am so happy I found this appliance repair shop. I had a technician name Andy come to my house to fix my refrigerator . He was prompt and...read more
G M.
2018-06-08 12:43:34
Purchase a home about 3 years ago and it came with a SubZero fridge. I have been noticing some kind of leak and looked on yelp. between Box and another...read more
Randy W.
2017-07-17 15:52:44
I was initially skeptical when I heard how much the repair was going to cost.Just wanted to say how pleased my wife and I are with the work that your...read more
Next Reviews