Tips & FAQs

Introducing Cove Dishwashers

You may have noticed that Box Appliance has begun servicing a new brand, Cove dishwashers. The brand, rolled out by the Sub-Zero Group after years of research and testing, completes their suite of luxury kitchen appliances, and we are excited to work on these quality dishwashers. So what can you expect from these new dishwashers?… Read more »


Water Leaking From Your Sub-Zero Refrigerator?

Don’t Panic, The Drain Tube Might Be Clogged or Frozen If you are seeing water on the floor near your Sub-Zero refrigerator, water dripping from the door, or water inside the refrigerator compartment, the culprit may not be a leak in the plumbing connection or water lines. Oftentimes, the cause of water buildup is simply… Read more »


Wolf range burner not igniting? How to troubleshoot and clean.

Though among the most trouble-free appliances, once in a great while, you may find one of your Wolf range burners is not igniting. You’ll want to run a few troubleshooting checks to see if you can correct the problem yourself. Electrical Check Check #1: Is the control display on the front panel of your Wolf… Read more »


Wolf Oven Fan Not Turning Off

The fan on my Wolf oven makes noise even after I turn it off. Is this normal? Wolf’s electronic ovens and ranges use cooling fans to assure the components are protected from high temperatures. It is common for these fans to continue operating even after you have turned off the appliance. The fan will turn off… Read more »


Wolf Sparking Even After Igniting

My Wolf gas cooktop sparks even after it lights. Is something wrong? Most modern gas cooktops use electronic ignition to light the gas. This ignition system provides a spark until the flame appears, then automatically shuts off. If the burner cap is out of position, sparking may continue after the flame appears. If the flame is… Read more »


Wolf Grill Troubleshooting & Maintenance

Why is my Wolf grill not lighting completely? Wolf grills & BBQs require regular maintenance to prevent many factors that could cause the grill not to light immediately and completely. If you smell gas, turn it off and either refer to your user manual or contact us for service. Over time, burner ports become clogged and… Read more »


Sub-Zero Condenser Cleaning

First, why is it necessary to perform a Sub-Zero condenser cleaning? To help ensure efficiency and proper operation, the condenser on your refrigerator must be cleaned regularly. The condenser relies on airflow to work properly and any obstruction can cause the unit to fail. There are three reasons to vacuum the condenser. A dirty condenser… Read more »




Sub-Zero Door Gasket Replacement

What to do when your refrigerator door isn’t vacuum sealing You can thank your Sub-Zero door gasket for much of your refrigerator’s vaunted food preservation. The airtight seal locks out heat, moisture, bacteria, and gases. Sub-Zero’s magnetic gaskets are so secure that food can stay fresh even after a power outage that lasts multiple days.… Read more »


Sub-Zero Ice Maker Troubleshooting: Not Making Ice

Sub Zero Refrigerator Ice Maker

We’re sorry to hear your Sub-Zero Ice Maker is no longer making ice. Summer’s upon us and that means hot days, so here is some Sub-Zero ice maker troubleshooting to get your ice maker back on its feet so you can have the tall, icy glass of water for which you’re thirsting. The problems with… Read more »




Holiday appliance maintenance checklist. Give the gift of TLC.

Wolf, ASKO, and Sub-Zero kitchen after preparing holiday meals

Whew. The holidays, with their seemingly nonstop cooking, cooling, and cleaning demands, are over at last. Now it’s almost time you can relax for a change — and so can your Wolf, Sub-Zero, and ASKO appliances that soldiered on so flawlessly through the busy California holiday season. But before you relax too completely, how about… Read more »


Time-saving tips for cooking your holiday feast

wolf warming drawer

Thanksgiving is over and the holiday season is officially in full swing. However you celebrate this festive time of year, you’re sure to appreciate the many time-saving features your Wolf appliances boast to make your holiday entertaining a breeze. Well, the cooking part, anyway. If warming drawers are part of your Wolf suite of appliances,… Read more »


How to keep your Thanksgiving leftovers tasting great

Roasted Thanksgiving Turkey with Herbs

No matter what you serve for your traditional Thanksgiving dinner, it’s a pretty sure bet you’ll have lots and lots of delicious leftovers. Here are a few tips from your friends at Box Appliance to help you keep those tasty morsels fresh and safe long after you and your guests have had their fill. While… Read more »



ASKO washer & dryer: The best detergents & dryer sheets

Woman using an ASKO washer and Dryer in a white room

One of the most common questions our Box Appliance customers who are new owners of ASKO laundry products is, “What is the best detergent to use in my washer?” That’s a great question, and we’re glad you asked. But before we answer that, let us tell you what detergent NOT to use in your ASKO.… Read more »


It’s Spring Cleaning Time — Don’t Forget Your Sub-Zero!

Sub-Zero built-in refrigerator with glass door

For many of us, spring cleaning is a time-honored tradition passed on from our mothers and grandmothers. But even our grandmothers are too young to remember the worst part of that annual ritual: the mess and bother of defrosting the fridge, chipping caked frost from the freezer compartment walls, and gingerly carrying the melted, watery… Read more »





Best kind of cookware to use on a Wolf oven and cooktop

Wolf ovens and cooktops are known for their ability to produce the best results so you can cook with the accuracy of a professional. You know exactly what you’ll be getting with the precise heat control of Wolf appliances. There are no limitations in cooking or baking with Wolf appliances. so you wouldn’t want your… Read more »


Tines Up or Tines Down? ASKO Sets the Record Straight

Properly Load Asko Dishwasher

How to properly load your dishwasher Everyone has their own unique way of loading a dishwasher. Whether you are the Tetris player, the sporadic loader or the meticulous organizer, nobody can mess with your system. Loading a dishwasher can be a sensitive subject in any household, in fact, a years-old controversy exists that everyone seems… Read more »



Sub-Zero Refrigerator Maintenance

Sub-Zero Maintenance with Box Appliance

Your Sub Zero will usually let you know when maintenance is required but preventative maintenance is always a preferable approach to product failure. Outside of normal wear, the unit should consistently sound and feel the same.