Sub-Zero Repair - San Jose’s Only Factory Certified Service

Box Appliance is a premier appliance repair partner of Sub-Zero, Wolf, and Cove, providing expert repair and maintenance, both warranty and out-of-warranty, for all Sub-Zero, Wolf, Cove, and ASKO appliances in the San Jose Metro Area, from Palo Alto to the southern edges of San Benito County.

As a long-time Factory Certified Service, Box Appliance knows how to deliver the exceptional service experiences Sub-Zero, Wolf, and Cove demand of their partners, and which their customers deserve. Though other repair companies in the San Jose area may claim to be certified by Sub-Zero, a quick search of your zip code in Sub-Zero, Wolf, and Cove’s Service Locator will reveal that only Box Appliance is trusted to provide the quality service these luxury appliances deserve. 

Brands Serviced

To learn more about what it takes to become Factory Certified, and the service experience you can expect from a company that carries that designation, choose your need below:

Sub-Zero Repair
Wolf Repair
Cove Repair
ASKO Repair


The following is a list of cities serviced by Box Appliance Service Company.

Alum Rock
Aptos
Aromas
Atherton
Ben Lomond
Bitterwater
Boulder Creek
Brookdale
Cambrian Park
Campbell
Capitola
Cupertino
Davenport
Felton
Freedom
Fremont
Fruitdale
Gilroy
Hayward
Hollister
Lexington Hills
Livermore
Lonoak
Los Altos
Los Gatos
Loyola
Menlo Park
Milpitas
Monte Sereno
Morgan Hill
Mountain View
New Almaden
Newark
Paicines
Palo Alto
Pleasanton
Pinnacles
Redwood City
Ridgemark
San Benito
San Juan Bautista
San Jose
San Leandro
San Lorenzo
San Martin
San Mateo
Santa Clara
Santa Cruz
Saratoga
Scotts Valley
Soquel
Stanford
Sunnyvale
Tres Pinos
Union City
Watsonville
Woodside

San Jose Contact:
Phone: 888-782-9653
Email: baservice@boxappliance.com
Fax: 858.496.4577

Serving the entire San Francisco Bay Area, including San Jose and Monterey County:



4.5
Based on 147 Reviews
Ofer D.
2018-04-24 16:32:07
We had a failure in our 13 years old subzero, it stopped cooling - we called Box. They sent Kelly the technician and he did a great job: He diagnosed the...read more
Wendy H.
2018-07-30 14:57:28
My 20+ sub-zero is so cool. Thank you, Rodrigo and everyone in the office!
Christine B.
2018-07-13 12:45:40
I highly recommend Box Appliance. I called Box Appliance for a repair of my ice maker on my Sub-Zero freezer and to perform a condenser cleaning. The...read more
Jane V.
2018-08-17 12:51:51
Wow, these guys are fantastic! Talk about customer service oriented and highly trained and knowledgeable regarding the products they provide service and...read more
eric w.
2018-08-30 12:55:05
**Value*****Quality and Service***OverallI have no problem with paying top notch for authorized service but when I originally placed the service call I...read more
Ron S.
2018-09-18 10:27:20
We have been using BOX since 2011 for any issues with our Sub Zero. Always on time, neat, and quick in their understanding of the problem and the...read more
Felicia S.
2018-11-16 21:15:03
We had a wonderful technician Walter come out and diagnosed and old Sub Zero that we had bought on EBay He held our hands and came up with a thorough report...read more
Gael S.
2018-12-03 12:13:27
Walter Cisneros, a Technician with Box is a lifesaver. Smart, efficient , pleasant and able to diagnose and repair all problems big and small.read more
Will S.
2018-10-10 12:05:36
Just finished a service call with Box Appliance for a Subzero refrigerator. Everything went as expected, service was easy to arrange, technician arrived on...read more
Monica R.
2019-01-06 15:00:49
I am reading reviews today as I am going to have to call these guys this week for my Wolf downdraft. I am a little nervous as I called twice before and as...read more
Monica R.
2019-02-10 09:54:06
So I called early in the day and got a very friendly person who made the service appt. The tech came as scheduled, on time, professional, had some parts on...read more
Jim T.
2019-02-28 12:12:00
A great experience; from the telephone interaction, to accurate time "double confirmed" time window, to courteous and competent service person. Not cheap,...read more
B G.
2019-02-08 18:45:53
This was the second time that my Subzero wine cooler needed service. Like the first time, the service was excellent. From the ease and professionalism of...read more
Bruce D.
2019-03-02 09:31:41
We had a great experience with Box and our SubZero. It was really easy to schedule and they worked hard to be flexible to our schedule but still get someone...read more
Ken P.
2019-03-06 14:26:09
Excellent service, excellent follow up. After an initial attempt by another service company to fix my leaking subzero freezer, I called in box appliance....read more
D'angelo V.
2019-03-08 12:08:54
First of all I would like to note that I have never wrote a review before. I felt compelled to create a yelp account and write a review. Due to the service...read more
Toni S.
2019-03-21 15:49:33
I used this company 3 times and each time they do NOT disappoint. The technicians are professional, courteous and know their stuff. They provide helpful...read more
Susan R.
2019-05-16 12:57:24
Rommel went above and beyond to level and install my new fridge to perfection. He even showed me the handy iphone app that will adjust the cooling for high...read more
Douglas J.
2019-06-28 08:22:57
Box appliance is such a good company. Marvin came to my residence and was very professional. Highly recommend that you allow him to work on your appliances.read more
Stephen Y.
2019-07-02 16:52:22
Box Appliance is one of the best appliance servicing companies that I've ever worked with. If you have a problem with your Sub-Zero or Wolf appliance, Box...read more
Kathleen W.
2019-09-28 16:00:13
Our refrigerator had been running fine for 15 years, so we weren't sure who to contact when it stopped working last week. Box Appliance made our fridge...read more
Charlene H.
2019-10-02 10:01:02
I want to say thank you to technician Walter Cisneros.He was a pleasure to work with. Walter was very respectful of me and my property. He arrived on...read more