Sub-Zero Repair - San Jose’s Only Factory Certified Service
Box Appliance is a premier appliance repair partner of Sub-Zero, Wolf, and Cove, providing expert repair and maintenance, both warranty and out-of-warranty, for all Sub-Zero, Wolf, Cove, and ASKO appliances in the San Jose Metro Area, from Palo Alto to the southern edges of San Benito County.
As a long-time Factory Certified Service, Box Appliance knows how to deliver the exceptional service experiences Sub-Zero, Wolf, and Cove demand of their partners, and which their customers deserve. Though other repair companies in the San Jose area may claim to be certified by Sub-Zero, a quick search of your zip code in Sub-Zero, Wolf, and Cove’s Service Locator will reveal that only Box Appliance is trusted to provide the quality service these luxury appliances deserve.
Brands Serviced
To learn more about what it takes to become Factory Certified, and the service experience you can expect from a company that carries that designation, choose your need below:
Sub-Zero Repair
Wolf Repair
Cove Repair
ASKO Repair
San Jose Contact:
Phone: 888-782-9653
Email: baservice@boxappliance.com
Fax: 858.496.4577
Serving the entire San Francisco Bay Area, including San Jose and Monterey County:
Ofer D.
2018-04-24 16:32:07
We had a failure in our 13 years old subzero, it stopped cooling - we called Box. They sent Kelly the technician and he did a great job: He diagnosed the...read more
Wendy H.
2018-07-30 14:57:28
My 20+ sub-zero is so cool. Thank you, Rodrigo and everyone in the office!
Christine B.
2018-07-13 12:45:40
I highly recommend Box Appliance. I called Box Appliance for a repair of my ice maker on my Sub-Zero freezer and to perform a condenser cleaning. The...read more
Jane V.
2018-08-17 12:51:51
Wow, these guys are fantastic! Talk about customer service oriented and highly trained and knowledgeable regarding the products they provide service and...read more
eric w.
2018-08-30 12:55:05
**Value*****Quality and Service***OverallI have no problem with paying top notch for authorized service but when I originally placed the service call I...read more
Ron S.
2018-09-18 10:27:20
We have been using BOX since 2011 for any issues with our Sub Zero. Always on time, neat, and quick in their understanding of the problem and the...read more
Felicia S.
2018-11-16 21:15:03
We had a wonderful technician Walter come out and diagnosed and old Sub Zero that we had bought on EBay He held our hands and came up with a thorough report...read more
Gael S.
2018-12-03 12:13:27
Walter Cisneros, a Technician with Box is a lifesaver. Smart, efficient , pleasant and able to diagnose and repair all problems big and small.read more
Will S.
2018-10-10 12:05:36
Just finished a service call with Box Appliance for a Subzero refrigerator. Everything went as expected, service was easy to arrange, technician arrived on...read more
Monica R.
2019-01-06 15:00:49
I am reading reviews today as I am going to have to call these guys this week for my Wolf downdraft. I am a little nervous as I called twice before and as...read more
Monica R.
2019-02-10 09:54:06
So I called early in the day and got a very friendly person who made the service appt. The tech came as scheduled, on time, professional, had some parts on...read more
Jim T.
2019-02-28 12:12:00
A great experience; from the telephone interaction, to accurate time "double confirmed" time window, to courteous and competent service person. Not cheap,...read more
B G.
2019-02-08 18:45:53
This was the second time that my Subzero wine cooler needed service. Like the first time, the service was excellent. From the ease and professionalism of...read more
Bruce D.
2019-03-02 09:31:41
We had a great experience with Box and our SubZero. It was really easy to schedule and they worked hard to be flexible to our schedule but still get someone...read more
Ken P.
2019-03-06 14:26:09
Excellent service, excellent follow up. After an initial attempt by another service company to fix my leaking subzero freezer, I called in box appliance....read more
D'angelo V.
2019-03-08 12:08:54
First of all I would like to note that I have never wrote a review before. I felt compelled to create a yelp account and write a review. Due to the service...read more
Toni S.
2019-03-21 15:49:33
I used this company 3 times and each time they do NOT disappoint. The technicians are professional, courteous and know their stuff. They provide helpful...read more
Susan R.
2019-05-16 12:57:24
Rommel went above and beyond to level and install my new fridge to perfection. He even showed me the handy iphone app that will adjust the cooling for high...read more
Douglas J.
2019-06-28 08:22:57
Box appliance is such a good company. Marvin came to my residence and was very professional. Highly recommend that you allow him to work on your appliances.read more
Stephen Y.
2019-07-02 16:52:22
Box Appliance is one of the best appliance servicing companies that I've ever worked with. If you have a problem with your Sub-Zero or Wolf appliance, Box...read more
Kathleen W.
2019-09-28 16:00:13
Our refrigerator had been running fine for 15 years, so we weren't sure who to contact when it stopped working last week. Box Appliance made our fridge...read more
Charlene H.
2019-10-02 10:01:02
I want to say thank you to technician Walter Cisneros.He was a pleasure to work with. Walter was very respectful of me and my property. He arrived on...read more
John P.
2019-12-12 17:58:18
These know how to do service! I had such a good experience getting my Wolf range serviced by these guys. From setting up the appointment to having...read more
Mary C.
2019-12-17 17:52:08
I had a Erice call today for my Sub Zero and I have to say that the techWalter Cisneros was GREAT! Showed up on time and very efficiently did the Repair...read more
Robert H.
2019-12-20 12:56:14
We recently began to have problems with our Wolf range. We'd had someone work on it once before and it was a terrible experience so we've been delaying...read more
MM A.
2020-05-13 12:50:01
Kudos to Box Appliance for being so responsive and helpful! My Sub-Zero fridge was completely out of whack, and in the middle of this crazy Covid time I was...read more
Basil S.
2020-06-12 05:57:47
Walter Cisneros was the service technician who performed the service and he was absolutely a professional and a delight to work with. This was the fourth...read more
1st A.
2020-06-12 14:31:17
Gabriel Rosario just left my house after repairing my 1999 Subzero refrigerator. Gabriel is skilled, professional & a very respectful gentleman. With the...read more
Shayne K.
2020-06-18 09:42:36
My son and I were literally run off of the road in Lafayette by one of the technicians from this company. After we stopped for a deer and he nearly bashed...read more
Alison M.
2020-07-23 19:41:33
Walter Cisneros has represented Box Appliance on the last few visits to my house. As well as being very polite he is extremely knowledgeable about SubZero...read more