Sub-Zero Repair - Riverside County’s Only Factory Certified Service

Box Appliance is a premier appliance repair partner of Sub-Zero, Wolf, and Cove, providing expert repair and maintenance, both warranty and out-of-warranty, for all Sub-Zero, Wolf, Cove, and ASKO appliances in Riverside County, from the Santa Ana to San Jacinto Mountains.

As a long-time Factory Certified Service, Box Appliance knows how to deliver the exceptional service experiences Sub-Zero, Wolf, and Cove demand of their partners, and which their customers deserve. Though other repair companies in Riverside County may claim to be certified by Sub-Zero, a quick search of your zip code in Sub-Zero, Wolf, and Cove’s Service Locator will reveal that only Box Appliance is trusted to provide the quality service these luxury appliances deserve. 

Brands Serviced

To learn more about what it takes to become Factory Certified, and the service experience you can expect from a company that carries that designation, choose your need below:

Sub-Zero Repair
Wolf Repair
Cove Repair
ASKO Repair

The following is a list of cities serviced by Box Appliance Service Company.

Canyon Lake
Cherry Valley
Double Butte
Eden Hot Springs
Lake Elsinore
Lakeland Village
March Air Base
Mead Valley
Moreno Valley
Mountain Center
Pine Cove
Pinyon Pines
Poppet Flats
San Jacinto
Sun City
Valle Vista

Riverside County Contact:
Phone: 888-782-9653
Fax: 858.496.4577

Serving all of San Diego, Orange and Riverside Counties:

Based on 95 Reviews
G M.
2018-06-08 12:43:34
Purchase a home about 3 years ago and it came with a SubZero fridge. I have been noticing some kind of leak and looked on yelp. between Box and more
Chris H.
2018-07-19 08:37:20
Wow! I am so happy I found this appliance repair shop. I had a technician name Andy come to my house to fix my refrigerator . He was prompt more
Randy W.
2017-07-17 15:52:44
I was initially skeptical when I heard how much the repair was going to cost.Just wanted to say how pleased my wife and I are with the work that more
Jason P.
2018-09-11 17:02:16
These guys are top knotch. We moved into a home recently and the Sub-Zero freezer had frozen over.....after trying to work with the crappy home more
Erin R.
2018-10-28 12:13:45
I wanted to take a moment and thank Jennifer and Sal at Box appliance for great customer service. There was a mix up in our appointment and we had to more
Kat H.
2018-10-30 16:35:59
After 3 months of being without my Sub Zero Freezer due to a home warranty issue, I wanted to give a great big Thank you to Sal of Box Appliance. My more
Carol H.
2018-11-05 14:30:59
So happy that Sal W. fixed my Sub-Zero ice maker line! Another company came first and did not know what they were doing - looking in wrong area! Sal more
Clare C.
2018-12-14 18:16:52
My Sub-Zero freezer's refrigerant leaked out while I was having my kitchen remodeled. Imagine my dismay when we installed it the day before Thanksgiving more
James D.
2018-12-19 11:38:52
They came out to our house twice and couldn't get our Wolf hood off of the soffit and said a ballast or some other circuit board would need to be replaced, more
Derek L.
2019-01-18 08:00:00
I want to take a moment to say that Victor of box appliance came to my house to repair my 650 refrigerator very professional and very knowledgeable and more
Ron D.
2019-01-28 09:27:20
I have always received great service for my SubZero fridge/freezer from Box Appliance. But my repair visit last week was outstanding. Victor Donez more
Caroline S.
2019-02-07 14:32:43
Phil is a great tech and did an awesome job repairing my sub zero. I give Phil 5 stars! The $450 per hour labor is over the top in my opinion. I paid more
G C.
2019-03-04 12:42:02
FANTASTIC SERVICEWe woke one Thursday morning to find our 25 year-old Sub Zero refrigerator was not working. At 9AM I called Box Appliance for more
Julie S.
2019-03-15 12:03:11
These are the only people to call. Beware of the scammers that "say" they are factory certified.. These are the only ones that truly are! We got scammed more
Kenneth K.
2019-03-21 09:47:43
Had an excellent experience with Box Appliance Service. Our Wolf microwave stopped working. This is actually the second time this happened. The more
ira g.
2019-04-01 11:13:44
I hired this place to service my sub zero. They looked at it and advised I would need a new refrigerator within a few years but not immediately. The more
Ken W.
2019-04-18 12:55:40
We remodeled our kitchen a year and a half ago, and replaced all the appliances with high end products. We had some issues with our Wolf Range and more
Julie B.
2019-06-21 15:09:25
I cannot say enough kind words about this company. A helpful and knowledgeable person answers the phone first of all. From that moment on it is nothing more
q a.
2019-08-08 15:08:14
My refrigerator is failing and I call for help. I'm told they will get a technician, discuss the service call and schedule him; calling me to tell me more
Karen B.
2019-09-07 12:40:08
I called SubZero this week for we were experiencing an issue we've had before with a clogged tube beneath the refrigerator drawer. They went through more
David B.
2019-09-13 10:09:35
Technician Martin S. was patient, helpful and nice.
Michael S.
2019-09-25 09:24:48
Phil Arias came out and fixed our Sub Zero freezer first, very nice and friendly. He did not have the part, so had to come back two days later to more
Bhargav P.
2019-10-30 14:14:47
Great Technicians. But their customer service dept. is abysmal. Called on 10/25 to book an appointment and the guy on the phone said he only has 10/31. more
M B.
2019-11-23 09:16:49
Scheduled an appointment. No show or call. Left a message on the office line . No return call.
Phil H.
2019-11-29 10:46:01
Avoid. Nice guys will come to your house but service is worthless Kept my Wolf Steam Convection for over a month & returned it in same Broken more
William D.
2020-02-28 08:12:07
They get an extra star because once they get to your house their personnel and service are pretty good.What gets the bad rating is that twice now I more
S F.
2020-05-04 16:25:45
We asked Box for a quote for a burner pan and labor charge to install via email and they never do they stay in business?read more
Bob M.
2020-06-01 14:51:17
We have used Box Appliance twice in the last few years to service our Sub Zero refrigerator and wine cooler. They showed up on time, were very more
Art M.
2020-06-02 12:03:43
I service my Sub Zero refrigerators yearly over the past 10 years and they are great. They never over charge and they are extremely more
Tom L.
2020-06-15 22:03:55
We had a problem with our Sub Zero fridge and required service quickly. I placed a call into Box Appliance service and they scheduled a repair time more
K A.
2020-06-18 11:44:46
Great service. Another repair company told me I needed a new pump for my dishwasher. Box however came by, cleaned the filter and got it working more
Victor G.
2020-06-30 08:48:30
Anytime I need my SubZero or Wolf appliances serviced I know I can always count on Box Appliance. The service tech for the Clairemont Mesa West area more
Alex Y.
2020-07-22 15:28:55
Outstanding company. Have used them on my various Sub-Zero refrigerators with great success. Always professional, always knowledgeable technicians. more
Kristen V.
2020-07-27 14:42:31
I called Box Appliance 3 weeks ago to schedule a maintenance on our Sub Zero Refrigerator/Freezer. They just called me and cancelled my appointment due more
Kathy F.
2020-08-20 09:20:12
An appliance repair company that does not work on Kenmore washers? Are you kidding me? It's not like it's a brand X; it's Kenmore. Grrrrrread more
Tondra M.
2020-08-24 12:37:16
This company is amazing! The customer service and care for my home and appliances is top-notch! I highly recommend them!! Thanks, Victor!read more
Chrisi H.
2020-09-16 14:49:37
We had them out to service multiple appliances, ZubZero, Wolf oven and BBQ. Our Customer Service Representative, Andrew (A.J.) Reis was outstanding more
Laura D.
2020-09-21 10:32:13
Our 10 year old Sub Zero refrigerator's ice maker went on the fritz. We called Box Appliance and they sent out Ruben, who is an excellent technician. more
Victoria R.
2020-09-30 11:56:15
This company took our coffee machine in twice for repair for 2 weeks each time. Both times machine worked for 1 day only and now it's leaking. These more
Hildy F.
2020-10-07 13:31:31
Thank you Box Appliance and Rommel who continue to provide AMAZING service during a challenging time! If you need any appliance fixed please use more
S F.
2020-12-08 08:00:36
A week and a half ago Subzero/Wolf answered our call about our Wolf oven and assured us that a request to BOX appliance would enable them to contact more
Robin M.
2020-12-10 14:58:42
I had to call Box Appaliance a few times recently to have my 6 year old Wolf Range and Sub zero fridge serviced. Phil was my service tech on both calls more
T R.
2021-01-04 20:15:56
We have used Box Appliance multiple times. They are great to deal with. Their employees are well trained and honest. I highly recommend them Be more
Keith G.
2021-01-15 16:41:36
Box Appliance came out today to fix my Wolf microwave and were very professional. The technician, Jesse, arrived on time, was efficient and fixed more
A F.
2021-02-10 16:10:15
Crazy expensive, rip off alert!!!!We had a technician come out to do maintenance on our sub zero refrigerator/freezer. There was nothing wrong with more
Larki C.
2021-02-14 16:57:48
Ben, the service tech and the staff that made the appointment and followed up were all very professional, courteous and thorough. I would buy more
A F.
2021-02-18 16:16:39