Sub-Zero Repair - Orange County’s Only Factory Certified Service

Box Appliance is a premier appliance repair partner of Sub-Zero, Wolf, and Cove, providing expert repair and maintenance, both warranty and out-of-warranty, for all Sub-Zero, Wolf, Cove, and ASKO appliances in Orange County, from Anaheim to the beaches of San Clemente.

As a long-time Factory Certified Service, Box Appliance knows how to deliver the exceptional service experiences Sub-Zero, Wolf, and Cove demand of their partners, and which their customers deserve. Though other repair companies in Orange County may claim to be certified by Sub-Zero, a quick search of your zip code in Sub-Zero, Wolf, and Cove’s Service Locator will reveal that only Box Appliance is trusted to provide the quality service these luxury appliances deserve. 

Brands Serviced

To learn more about what it takes to become Factory Certified, and the service experience you can expect from a company that carries that designation, choose your need below:

Sub-Zero Repair
Wolf Repair
Cove Repair
ASKO Repair

The following is a list of cities serviced by Box Appliance Service Company.

Aliso Viejo
Capistrano Beach
Corona Del Mar
Costa Mesa
Dana Point
East Irvine
El Toro
Foothill Ranch
Fountain Valley
Garden Grove
Huntington Beach
Ladera Ranch
Laguna Beach
Laguna Hills
Laguna Niguel
Lake Forest
Los Alamitos
Mission Viejo
Newport Beach
Newport Coast
Rancho Santa Margarita
San Clemente
San Juan Capistrano
Santa Ana
Seal Beach
Sunset Beach
Trabuco Canyon
Villa Park

Orange County Contact:
Phone: 888-782-9653
Fax: 858.496.4577

Serving all of San Diego, Orange and Riverside Counties:

Based on 110 Reviews
Rosalyn K.
2021-11-29 14:55:54
Luis the service tech is terrific. He represents your company well. He is considerate by wearing a mask and also booties, which we very much appreciate . more
William D.
2021-11-29 13:04:13
The repairman from Box Appliance, Jon, who handled the replacement of a part for our dishwasher, was friendly and personable, and he definitely seemed more
Rick B.
2021-11-19 16:36:09
It has been a pleasure working with the Box company... considering all company's to work with Box is the best.On time and will not leave until the job more
Don D.
2021-11-19 11:53:36
Very knowledgeable technicians.Most recently fixed problem with freezer door not shutting correctly and frost building up. I have a 27 year old Subzero!read more
Jeff W.
2021-11-16 12:31:21
Jenny kept me informed with my appointment and my tech (Jon) was very professional and definitely knew what he was doing when making repairs to my more
Michael T.
2021-11-12 10:57:39
Been using their services for my Sub-Zero and Wolf appliances for years. Excellent service, very thorough, and always professional. Luis, specifically, more
Neil M.
2021-11-08 10:14:51
After a dreadful experience with a GE Monogram refrigerator that turned out to be a frankenstein of parts from different appliance manufacturers, we more
Susan B.
2021-11-05 07:27:25
The technician was wonderful! He was on time, professional, and understood the problem. I only wish whoever took the service call had understood more
Kelly W.
2021-11-03 13:15:17
Ernie was very efficient and professional. He was very pleasant and knew exactly what he was doing! He wasted no time in fixing my Sub Zero. I more
Noelle K.
2021-10-28 15:31:55
They were on time in fact early. installed the stove top quickly and efficiently.
Joanne T.
2021-10-27 13:06:22
Ben is always so knowledgeable with our subzero and wolf products and I will ONLY use their services. Always goes above and beyond!read more
Wolf S.
2021-10-26 15:23:16
It's never fun to have a major appliance like a fridge breaking down but the great team at Box Appliance makes sure you are taken care of as fast more
Linda M.
2021-10-22 14:34:44
Great customer service. The service technician was very friendly, thorough & professional.
David F.
2021-10-21 20:49:58
These guys are the real deal. Because their techs are so knowledgeable about their products, they get things done in much less time than anyone else, more
Gail Y.
2021-10-21 19:18:37
I was leaving on a trip Friday morning and on Wednesday afternoon my Subzero refrigerator went dead. I was in a complete panic. I called Box Appliance, more
Tena C.
2021-10-20 09:23:09
We were having an issue with our Wolf range. I called Wolf and they connected me with Box Appliance. I called them, and they were so helpful! more
Beth T.
2021-10-19 11:57:00
Jesse was very personable & followed all the COVID protocols. We felt quite confident in his abilities.
Raymond W.
2021-10-18 18:54:22
Raymond W. Newport Beach. 10/18/21I give Box Appliance "high five" for its service. Phil Arias (technician) came in this morning replacing more
James N.
2021-09-29 17:02:42
I called for help with a stuck ice box on our SubZero freezer. Spoke with AJ who e-mailed me some troubleshooting specs that worked. No need for a more
Sharon M.
2021-09-22 19:33:01
Finding appliance was easy, sales - Kerry - was friendly & efficient. Prices were great, delivery was fast, 3 days when i wanted it delivered. Delivery more
Susanne D.
2021-09-20 08:54:59
We had the opportunity to meet Ernie Hilton after struggling with the filter for our ice maker on our 4 year old Sub Zero Fridge he was a pleasure to more
Mark D.
2021-07-01 16:28:48
Everyone that I spoke to was very professional, a truly AWESOME company! After being ripped off by an independent appliance repair company, the more
Steve W.
2021-05-14 09:09:57
We've been using these folks for over a decade and Ernie has always been our go to guy. There isn't much about appliances this guy doesn't know. And if more
Gern B.
2021-04-24 07:57:51
I am super happy with Box Appliance. Friendly office staff, setting up the appointment and then the notification the day before on the service more
A F.
2021-02-18 16:16:39
Larki C.
2021-02-14 16:57:48
Ben, the service tech and the staff that made the appointment and followed up were all very professional, courteous and thorough. I would buy more
Keith G.
2021-01-15 16:41:36
Box Appliance came out today to fix my Wolf microwave and were very professional. The technician, Jesse, arrived on time, was efficient and fixed more
T R.
2021-01-04 20:15:56
We have used Box Appliance multiple times. They are great to deal with. Their employees are well trained and honest. I highly recommend them Be more
Robin M.
2020-12-10 14:58:42
I had to call Box Appaliance a few times recently to have my 6 year old Wolf Range and Sub zero fridge serviced. Phil was my service tech on both calls more
Hildy F.
2020-10-07 13:31:31
Thank you Box Appliance and Rommel who continue to provide AMAZING service during a challenging time! If you need any appliance fixed please use more
Laura D.
2020-09-21 10:32:13
Our 10 year old Sub Zero refrigerator's ice maker went on the fritz. We called Box Appliance and they sent out Ruben, who is an excellent technician. more
Chrisi H.
2020-09-16 14:49:37
We had them out to service multiple appliances, ZubZero, Wolf oven and BBQ. Our Customer Service Representative, Andrew (A.J.) Reis was outstanding more
Tondra M.
2020-08-24 12:37:16
This company is amazing! The customer service and care for my home and appliances is top-notch! I highly recommend them!! Thanks, Victor!read more
Alex Y.
2020-07-22 15:28:55
Outstanding company. Have used them on my various Sub-Zero refrigerators with great success. Always professional, always knowledgeable technicians. more
Victor G.
2020-06-30 08:48:30
Anytime I need my SubZero or Wolf appliances serviced I know I can always count on Box Appliance. The service tech for the Clairemont Mesa West area more
K A.
2020-06-18 11:44:46
Great service. Another repair company told me I needed a new pump for my dishwasher. Box however came by, cleaned the filter and got it working more
Tom L.
2020-06-15 22:03:55
We had a problem with our Sub Zero fridge and required service quickly. I placed a call into Box Appliance service and they scheduled a repair time more
Art M.
2020-06-02 12:03:43
I service my Sub Zero refrigerators yearly over the past 10 years and they are great. They never over charge and they are extremely more
Bob M.
2020-06-01 14:51:17
We have used Box Appliance twice in the last few years to service our Sub Zero refrigerator and wine cooler. They showed up on time, were very more
Michael S.
2019-09-25 09:24:48
Phil Arias came out and fixed our Sub Zero freezer first, very nice and friendly. He did not have the part, so had to come back two days later to more
David B.
2019-09-13 10:09:35
Technician Martin S. was patient, helpful and nice.
Karen B.
2019-09-07 12:40:08
I called SubZero this week for we were experiencing an issue we've had before with a clogged tube beneath the refrigerator drawer. They went through more
Julie B.
2019-06-21 15:09:25
I cannot say enough kind words about this company. A helpful and knowledgeable person answers the phone first of all. From that moment on it is nothing more
Ken W.
2019-04-18 12:55:40
We remodeled our kitchen a year and a half ago, and replaced all the appliances with high end products. We had some issues with our Wolf Range and more
Kenneth K.
2019-03-21 09:47:43
Had an excellent experience with Box Appliance Service. Our Wolf microwave stopped working. This is actually the second time this happened. The more
Julie S.
2019-03-15 12:03:11
These are the only people to call. Beware of the scammers that "say" they are factory certified.. These are the only ones that truly are! We got scammed more
G C.
2019-03-04 12:42:02
FANTASTIC SERVICEWe woke one Thursday morning to find our 25 year-old Sub Zero refrigerator was not working. At 9AM I called Box Appliance for more
Caroline S.
2019-02-07 14:32:43
Phil is a great tech and did an awesome job repairing my sub zero. I give Phil 5 stars! The $450 per hour labor is over the top in my opinion. I paid more
Ron D.
2019-01-28 09:27:20
I have always received great service for my SubZero fridge/freezer from Box Appliance. But my repair visit last week was outstanding. Victor Donez more
Derek L.
2019-01-18 08:00:00
I want to take a moment to say that Victor of box appliance came to my house to repair my 650 refrigerator very professional and very knowledgeable and more
Clare C.
2018-12-14 18:16:52
My Sub-Zero freezer's refrigerant leaked out while I was having my kitchen remodeled. Imagine my dismay when we installed it the day before Thanksgiving more
Carol H.
2018-11-05 14:30:59
So happy that Sal W. fixed my Sub-Zero ice maker line! Another company came first and did not know what they were doing - looking in wrong area! Sal more
Kat H.
2018-10-30 16:35:59
After 3 months of being without my Sub Zero Freezer due to a home warranty issue, I wanted to give a great big Thank you to Sal of Box Appliance. My more
Erin R.
2018-10-28 12:13:45
I wanted to take a moment and thank Jennifer and Sal at Box appliance for great customer service. There was a mix up in our appointment and we had to more
Jason P.
2018-09-11 17:02:16
These guys are top knotch. We moved into a home recently and the Sub-Zero freezer had frozen over.....after trying to work with the crappy home more
Chris H.
2018-07-19 08:37:20
Wow! I am so happy I found this appliance repair shop. I had a technician name Andy come to my house to fix my refrigerator . He was prompt more
G M.
2018-06-08 12:43:34
Purchase a home about 3 years ago and it came with a SubZero fridge. I have been noticing some kind of leak and looked on yelp. between Box and more
Randy W.
2017-07-17 15:52:44
I was initially skeptical when I heard how much the repair was going to cost.Just wanted to say how pleased my wife and I are with the work that more