Our customer service team is trained and ready to make scheduling service for your Sub-Zero, Wolf, and Cove appliance as convenient and effortless as possible. So don’t hesitate to call us, especially if you have questions about how we schedule, our fees and warranties, and what to expect from your assigned service technician, (or click any of those links for answers). We also offer a convenient online service request form, if you prefer.

Northern California

Phone: 888-782-9653
Email: baservice@boxappliance.com
Hours: Monday – Friday, 8am – 4:30pm
Serving the San Francisco Bay Area, San Jose, Monterey Bay, Santa Cruz and surrounding areas.

Office: 14465 Griffith St, San Leandro, CA 94577

Southern California

Phone: 888-782-9653
Email: service@boxappliance.com
Hours: Monday – Friday, 8am – 4:30pm
Serving the counties of Los Angeles, Santa Barbara, San Diego, Orange, Ventura, and Riverside.

Office: 13851 Danielson St, Poway, CA 92604
Field Office: 16171 Santa Ana Ave, Ste 100, Fontana, CA 92337

Key Contacts

Jennifer Boyce SoCal Customer Service Manager
Primary contact for customer issues
Ext 1117 jenniferb@boxappliance.com
Stephanie Chapman NorCal Customer Service Manager
Primary contact for customer issues
Ext 2004 stephaniec@boxappliance.com
Albert Ventura Operations Manager for SoCal Ext 1003 albertv@boxappliance.com
Robert Hertzfeldt Operations Manager for NorCal Ext 2110 roberth@boxappliance.com
Sommer Bergo Director of Operations Ext 1120 sommerb@boxappliance.com