Learn what information Box Appliance need from customers when they call, how we schedule the route of our service technicians, what goes into the cost of a service call and warranty information to keep your appliance protected.
Learn what information Box Appliance need from customers when they call, how we schedule the route of our service technicians, what goes into the cost of a service call and warranty information to keep your appliance protected.
Although convection ovens have been around for decades, often in commercial settings, how they work is far from common knowledge. So how does a Wolf convection oven work? And what is the difference between, say, convection bake and bake mode? In addition to the usual heating elements found in ovens, all Wolf ovens have two… Read more »
Though among the most trouble-free appliances, once in a great while, you may find that your Wolf range burner is not igniting. You’ll want to run a few troubleshooting checks to see if you can correct the problem yourself. Electrical Check Check #1: Is the control display on the front panel of your Wolf range… Read more »
The fan on my Wolf oven makes noise even after I turn it off. Is this normal? Wolf’s electronic ovens and ranges use cooling fans to assure the components are protected from high temperatures. It is common for these fans to continue operating even after you have turned off the appliance. The fan will turn off… Read more »
My Wolf gas cooktop sparks even after it lights. Is something wrong? Most modern gas cooktops use electronic ignition to light the gas. This ignition system provides a spark until the flame appears, then automatically shuts off. If the burner cap is out of position, sparking may continue after the flame appears. If the flame is… Read more »
Why is my Wolf grill not lighting completely? Wolf grills & BBQs require regular maintenance to prevent many factors that could cause the grill not to light immediately and completely. If you smell gas, turn it off and either refer to your user manual or contact us for service. Over time, burner ports become clogged and… Read more »
Our customers know to rely on our all-around expertise with Wolf appliances, especially when it comes to repair and maintenance. So you can bet, when they ask how to clean their Wolf oven or range, we have as much to offer about their Wolf appliances’ exteriors as we do about its inner workings. Here are… Read more »
Whew. The holidays, with their seemingly nonstop cooking, cooling, and cleaning demands, are over at last. Now it’s almost time you can relax for a change — and so can your Wolf, Sub-Zero, and ASKO appliances that soldiered on so flawlessly through the busy California holiday season. But before you relax too completely, how about… Read more »
Thanksgiving is over and the holiday season is officially in full swing. However you celebrate this festive time of year, you’re sure to appreciate the many time-saving features your Wolf appliances boast to make your holiday entertaining a breeze. Well, the cooking part, anyway. If warming drawers are part of your Wolf suite of appliances,… Read more »