Sub-Zero, Wolf, and Cove appliances are known for their impeccable performance (hence, why they boast a 20 year lifespan on average). So if there’s ever something off with one, it’s obvious When the issue makes the appliance non-functional, the solution is easy: you contact your local Sub-Zero, Wolf, and Cove Factory Certified Service. But when… Read more »
Learn what information Box Appliance need from customers when they call, how we schedule the route of our service technicians, what goes into the cost of a service call and warranty information to keep your appliance protected.
Don’t Panic, The Drain Tube Might Be Clogged or Frozen. If you are seeing water on the floor near your Sub-Zero refrigerator, water dripping from the door, or water inside the refrigerator compartment, the culprit may not be a leak in the plumbing connection or water lines. Oftentimes, the cause of water buildup is simply… Read more »
Why is it necessary to perform a Sub-Zero condenser cleaning? To help ensure efficiency and proper operation, you must clean your Sub-Zero condenser regularly. The condenser relies on airflow to work properly and any obstruction can cause the unit to fail. There are three reasons to vacuum the condenser. A dirty condenser will affect the… Read more »
A Sub-Zero refrigerator is truly a beautiful appliance, whether stainless steel or panel ready, so it rewards regular cleaning. But it’s important to ensure you’re cleaning it correctly, as it would be a shame to damage the finish. Cleaning Your Sub-Zero Exterior Use a lint-free or microfiber cloth. Never use a product with an abrasive… Read more »
What to do when your refrigerator door isn’t vacuum sealing You can thank your Sub-Zero door gasket for much of your refrigerator’s vaunted food preservation. The airtight seal locks out heat, moisture, bacteria, and gases. Sub-Zero’s magnetic gaskets are so secure that food can stay fresh even after a power outage that lasts multiple days.… Read more »
We’re sorry to hear your Sub-Zero Ice Maker is no longer making ice. Summer’s upon us and that means hot days, so here is some Sub-Zero ice maker troubleshooting to get your ice maker back on its feet so you can have the tall, icy glass of water for which you’re thirsting. The problems with… Read more »
Whew. The holidays, with their seemingly nonstop cooking, cooling, and cleaning demands, are over at last. Now it’s almost time you can relax for a change — and so can your Wolf, Sub-Zero, and Cove appliances that soldiered on so flawlessly through the busy California holiday season. But before you relax too completely, how about… Read more »
No matter what you serve for your traditional Thanksgiving dinner, it’s a pretty sure bet you’ll have lots and lots of delicious leftovers. Here are a few tips from your friends at Box Appliance to help you keep those tasty morsels fresh and safe long after you and your guests have had their fill. While… Read more »
For many of us, spring cleaning is a time-honored tradition passed on from our mothers and grandmothers. But even our grandmothers are too young to remember the worst part of that annual ritual: the mess and bother of defrosting the fridge, chipping caked frost from the freezer compartment walls, and gingerly carrying the melted, watery… Read more »
